FREQUENTLY ASKED QUESTIONS
Greenland Apparel has come a long way since being discussed between two friends in Southern Louisiana who’s love of golf and other sports drove them to create something that could combine the two. In the early stages we learned some tough lessons about operating a complex business and supply chain. We learned about fabrics, and inks, and stitches and buttons. Since then we have been on a journey to understand the important roles we can play in helping create an environment of collaboration and transparency. We are harnessing the power of years of ideas and innovation to provide our customers with a one-of-a-kind product that they will love for years to come. While we’ve made significant progress and continue to push our creative designs and product enhancements, we know that some questions will still arise about how we work, and who we are. Greenland Apparel hopes this helps.
Is Greenland Apparel a Responsible Company
Yes. We constantly evaluate the impact of our business and set internal targets for improvement. We encourage innovation throughout our entire supply chain and promote responsibility towards workers, the community and the planet. We know that no one organization can solve the social and environmental challenges we face, and we are committed to industry collaboration and open innovation to help foster a better world.
How long does it take to receive a “Made to Order” product? Can I have my large order expedited?
From the time of design approval by the customer it takes about 1-2 months to reach them. There can be no rush on delivery of made to order items.
My order consists of in-stock and Made to Order items. Will they ship separately?
Yes, they will ship separately. The in-stock items will ship out right away while the made to order items will arrive when they are finished.
How do your products fit?
Greenland Apparel items fit true to size and runs similar to Nike and Adidas brand.
How do you ship? How long does it take to ship my order?
Greenland Apparel ships our customer’s orders through FedEx.
Ground (3-4 Days)
Next-Day (1-2 Days)
Note, Greenland apparel does not offer Saturday delivery, and FedEx will not ship to PO boxes.
When will you get more inventory?
We recommend signing up for the newsletter in order to get notified when inventory is replenished.